Fortinets Datenschutzerklärung

Gültig ab: 6. März 2017

This is the Privacy Policy of Fortinet, Inc. and Fortinet Singapore Private Limited (collectively, “Fortinet,” “we,” “our,” or “us”). We provide security solutions that protect networks, users, and data from continually evolving threats. This Privacy Policy covers Fortinet’s handling of two categories of information:

  1. Information we receive through our products, support, or cloud-based services (collectively, the “Fortinet Services”), and
  2. Information we receive through our website at or any other Fortinet website on which this Policy is posted (“Fortinet Websites”).

1.  Privacy Practices Specific to Fortinet Services

    a.  Information Collected Through the Fortinet Services

Through the Fortinet Services, we may collect or process (sometimes just momentarily) a variety of information about users of the Fortinet Services and associated devices and networks connected with the Fortinet Services, including:

  • Device identifiers, IP addresses, and other information about computing systems, applications and networks
  • Information about activity on computing systems, applications and networks; and
  • File and communications content and metadata; and
  • Information provided to us through dashboards or portals associated with the Fortinet Services.

   b.  Uses of Information Collected Through the Fortinet Services

Subject to applicable contractual and legal restrictions, and depending on the particular Fortinet Services at issue, we use and disclose the information described above (sometimes in combination with other information we obtain) for the following purposes:

  • To provide the Fortinet Services, including by:
    • Analyzing and improving the Fortinet Services
    • Providing maintenance and technical support;
    • Providing product upgrades;
    • Managing and renewing subscriptions;
  • To enforce the legal terms that govern the Fortinet Services;
  • To comply with law and protect rights and property.
  • For other purposes requested or authorized by our users.

Various Fortinet Services use automated technology to recognize and defend against cybersecurity threats, such as by blocking or quarantining suspected malicious data.  In addition, to improve cybersecurity, Fortinet may exchange certain threat indicators, such as virus signatures or techniques for detection of malicious activity, with other cybersecurity organizations.

Certain Fortinet Services make certain information they collect available to the customer that manages the service.  For details about that customer’s handling of the data, please contact that customer. 

We conduct the above activities on the basis of our legitimate interests in operating our business and protecting our customers.  Where appropriate, these activities also are conducted on the basis of consent.

2.  Privacy Practices Specific to Fortinet Websites

     a.  Information Collected Through the Fortinet Websites

When you use the Fortinet Websites, we may collect information when you provide information directly to us and when we passively collect information from you.

                                i.     Information You Provide to Us Through the Fortinet Websites

Such information you may provide to us may include, without limitation, your name; address; phone number; email address; and credit card number or other payment details. Wir erfassen diese Informationen beispielsweise, wenn Sie ein Online-Formular ausfüllen, sich zwecks Informationen oder Kundensupport an uns wenden, sich für die Nutzung eines Dienstes registrieren, einen Kauf tätigen oder bestimmte Funktionen anfordern (zum Beispiel Newsletter, Neuigkeiten und andere Produkte).  

Um uns zu ermöglichen, unsere Kommunikation mit Ihnen Ihren Wünschen anzupassen sowie unsere Produkte und Dienstleistungen ständig zu verbessern, bitten wir Sie möglicherweise auch um Informationen zu Ihren privaten oder beruflichen Interessen, Erfahrungen mit unseren Produkten und Ihrer bevorzugten Art der Kontaktaufnahme. Sie haben immer die Möglichkeit, die Angabe dieser Informationen abzulehnen.

We may enable you to send communications to us or to third parties, such as through our live chat feature. All such communications become our property once you submit them.  Without limiting the foregoing, when you provide us with suggestions or feedback for any of our products and services, you grant us an irrevocable, exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the suggestions or feedback.  When you choose to initiate communication with us, or anyone else, you may be contacted in return. Lassen Sie bitte bei Ihrer Entscheidung Umsicht walten, ob und was Sie kommunizieren möchten. We reserve the right, in our sole discretion, to monitor, edit or delete communications transmitted to us or that are made publicly available on the Fortinet Websites, but we have no obligation to do so, and we will not be liable for any such edits or deletions.

                              ii.     Information Collected Automatically Through the Fortinet Websites

We may automatically collect information about how you access and use the Fortinet Websites. For example, we may collect and store information such as your browser type, IP address, language, operating system, the state or country from which you accessed the Fortinet Websites, the pages you view, the services you use, the date and time of your visit, the websites you visited immediately before and after visiting our websites, error logs, and other hardware and software information.  Fortinet may maintain logs of the traffic that visits the Fortinet Websites. Log files are used to manage traffic loads and information technology requirements for providing reliable service and for other purposes described in this Privacy Policy. Zur Unterstützung bei der Erfassung dieser Informationen verwenden wir möglicherweise Drittanbieter analytischer Dienstleistungen wie Google Analytics und verschiedene Technologien wie Cookies und ähnliche Tools. We may use this information to formulate statistical models about use of the Fortinet Websites, enhance the Fortinet Websites for our users, and provide you with tailored content and advertising. To prevent Google Analytics from using your information in a particular browser for analytics, you may install the Google Analytics Opt-Out Browser Add-on by clicking here

Cookies. The Fortinet Websites may use cookie technology and similar online tools, such as web beacons and web pixels. “Cookies” are small files that a website stores on a user’s computer or device.  We use cookies to identify customers when they visit our sites. Cookies are used to remember user preferences and maximize performance of the Fortinet Websites. Anhand von Cookies können wir auch zurückkehrende Benutzer identifizieren, damit wir sie nicht jedes Mal zur Eingabe ihrer E-Mail-Adresse und ihres Kennworts auffordern müssen. Die meisten Browser handhaben Cookies automatisch, aber Sie können Ihren Browser so einstellen, dass er Cookies blockiert. Entsprechende Anleitungen finden Sie in der Dokumentation Ihres Browsers. Please note that if you decide to block cookies, this may interfere with your ability to perform certain transactions, use certain functionality, and access certain content on the Fortinet Websites.

Tailored Advertising.  The Fortinet Websites may include third-party cookies and other ad technology that enables customized ads to be displayed to you through the Fortinet Websites and elsewhere online. When you use the Fortinet Websites, we or third parties operating the ad serving technology may use device or similar information that is collected through cookies, web beacons, pixels, clear GIFs, or similar technologies to customize ads and to perform analytics concerning your use of the Fortinet Websites and other websites tracked by these third parties. Darüber hinaus steuern diese Technologien, wie oft Ihnen eine bestimmte Werbung angezeigt wird, stimmen die angezeigte Werbung mit Ihren Interessen ab und messen die Wirksamkeit von Werbekampagnen. Bezüglich aller auf derartige Weise von Dritten erfassten Informationen erklären Sie sich damit einverstanden, dass diese Erfassung und Nutzung den Datenschutzerklärungen dieser Dritten unterliegt und dass Fortinet für die Datenschutzerklärungen dieser Dritten nicht verantwortlich ist. Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider in hashed, non-human readable form.

For more information about tailored ads and your choices to prevent some of these third parties from delivering tailored ads, you may visit the following third party websites: the Network Advertising Initiative Consumer Opt-Out Page or the Digital Advertising Alliance’s Consumer Opt-Out Page.  You can also visit the Google Ad Settings page adjust your preferences regarding certain ads facilitated by Google. Please note that you will still receive ads even if you opt out of tailored ads. In diesem Fall werden die Werbeanzeigen jedoch nicht Ihren Interessen angepasst. If your browser is configured to reject cookies when you visit an opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your opt-out may no longer be effective. Also, the opt-out services identified above are controlled by those third parties, not Fortinet, and Fortinet does not control which companies choose to participate in those programs.

Do Not Track. Wir haben es uns zur Aufgabe gemacht, Ihnen geeignete Wahlmöglichkeiten zu den über unsere Dienste für externe Zwecke erfassten Informationen zu bieten. Deshalb haben wir oben die verschiedenen Opt-out-Möglichkeiten bezüglich der Werbung aufgeführt. However, we do not recognize or respond to browser-initiated Do Not Track signals, as the Internet industry is still working on Do Not Track standards, implementations and solutions.

      b.     Use of Your Information Collected Through the Fortinet Websites

Fortinet uses and discloses information collected though the Fortinet Websites to better understand your needs and provide better service. We may use the information to:

  • Verarbeitung und Beantwortung Ihrer Anfragen
  • Unterstützung bei der Durchführung einer Transaktion, einschließlich Erfüllung von Bestellungen und Werbeangeboten
  • Verwaltung und Verlängerung Ihrer Abonnements
  • Zusendung von Marketing- und anderen Mitteilungen, die Sie möglicherweise interessieren könnten
  • Zusendung von Neuigkeiten zu Dienstleistungen und Vorteilen
  • Analyze the accuracy, effectiveness, usability, or popularity of the Fortinet Websites;
  • Improve the content and features of the Fortinet Websites, Fortinet Services or develop new products and services;
  • Administer and troubleshoot the Fortinet Websites;
  • Enforce the legal terms that govern the Fortinet Websites;
  • Comply with law and protect rights and property.
  • For other purposes requested or authorized by our users.

We conduct those activities either on the basis of our legitimate interests in operating our business or on the basis of consent.

3.  Additional Information About Our Privacy Practices (applicable to both Fortinet Services and Fortinet Websites)

a.   Information from Third Parties

Möglicherweise erhalten wir von Dritten wie Vermarktern, Partnern, Forschungseinrichtungen und anderen zusätzliche Informationen über Sie. Unter Umständen kombinieren wir von uns über Sie erfasste Informationen mit derartigen Informationen und anderen Informationen, die wir von uns bereitgestellten Abonnements, Produkten oder Diensten erhalten.

b.  Aggregated or De-Identified Data

We may aggregate and/or de-identify information collected by the Fortinet Websites or Fortinet Services or via other means so that the information does not identify you. Unsere Verwendung und Weitergabe aggregierter, anonymisierter und anderer nicht personenbezogener Informationen unterliegt im Rahmen dieser Datenschutzerklärung keinen Einschränkungen, und wir können derartige Informationen ohne Einschränkungen für jeden beliebigen Zweck an Dritte weitergeben.

c.  Sharing of Your Information

Es ist uns gestattet, Ihre Informationen auf folgende Arten weiterzugeben:

  • We may share information with other companies and individuals that assist us.
  • We may access or disclose information about you, including the content of your communications, when we believe in good faith that such disclosure is necessary and appropriate in order to: (a) zur Einhaltung der Gesetze oder im Rahmen rechtmäßiger Anfragen oder rechtlicher Verfahren, (b) zum Schutz der Rechte und des Eigentums von Fortinet sowie unserer Partner und Kunden – einschließlich der Durchsetzung unserer Verträge und Richtlinien – und (c) zum Schutz der persönlichen Sicherheit von Mitarbeitern, Partnern und Kunden von Fortinet und der Öffentlichkeit.
  • We may share your information with any affiliate or agent of Fortinet in order to provide the Services or perform services on our behalf.
  • We may also disclose, sell or assign personal information in connection with or in anticipation of a corporate transaction, such as a merger, acquisition, sale of assets or restructuring.
  • We may also share your information when we have appropriate consent or when otherwise permitted by law.

d.  Your Email Marketing Choices

If you provide us with your email address, we may occasionally send you emails with recommendations or notices regarding our products, prices, and services. Diese E-Mails können auch bezahlte Werbung von Dritten enthalten. We will include unsubscribe instructions with such commercial communications. Dabei ist zu berücksichtigen, dass die Durchführung der Opt-out-Verfahren unter Einhaltung der geltenden Gesetze einige Zeit in Anspruch nimmt.

In anderen E-Mails informieren wir Sie über den Status einer Bestellung oder Ihres Kontos oder teilen Ihnen Neuigkeiten und technische Hinweise mit. These messages are informational and essential to the maintenance of your subscription and the functionality of our services.  There is thus no opt-out for service notifications.

e.   Third Party Links and Services

The Fortinet Services and Fortinet Websites may contain links to third-party websites, including social networking websites. Ihre Nutzung dieser Funktionen kann unter Umständen dazu führen, dass Informationen über Sie erfasst oder weitergegeben werden. Wir möchten darauf hinweisen, dass wir für die Inhalte oder Datenschutzpraktiken anderer Websites oder Dienste, zu denen wir Links anbieten, nicht verantwortlich sind. Wir drücken durch die Links zu Websites oder Diensten von Drittanbietern keinerlei Billigung oder Unterstützung der dort enthaltenen Inhalte aus. Personenbezogene Daten, die Sie diesen Drittanbietern zur Verfügung stellen bzw. die von diesen erhoben werden, fallen nicht unter unsere Datenschutzerklärung. Deshalb sollten Sie sich die Datenschutzerklärungen dieser Drittanbieter sorgfältig durchlesen.

f.  Security of Your Personal Information

We have put in place physical, electronic, and managerial procedures to safeguard data and help prevent unauthorized access, to maintain data security, and to use correctly the data we collect.  However, we cannot assure you that data that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Wenn Sie zum Schutz Ihrer personenbezogenen Informationen ein Kennwort verwenden, sind Sie für die Geheimhaltung Ihres Kennworts verantwortlich. Lassen Sie niemand anderen Ihr Kennwort wissen.

g.  Additional Details About Your Personal Information Rights

You may review and update certain user information by logging in to the relevant portions of the Fortinet Services or Fortinet Websites where such information may be updated.   In addition, the law of your jurisdiction may give you the right to request access to and rectification or erasure of certain personal data we hold.  It may also give you the right to request restrictions on the processing of your personal data, or to withdraw consent for the processing of your personal data.  You may contact us as described below to make these requests.  In situations in which we process your personal data only on behalf of our customer (typically the case with respect to our processing of personal data collected through the Fortinet Services), we may refer your request to the relevant customer and cooperate with their handling of the request.  You may contact us with any concern or complaint regarding our privacy practices, and you also may lodge a complaint with the relevant governmental authority.

h.  International Data Transfer

The data centers that hold data collected from Fortinet Services are located in the European Union and in Canada (on the basis of the European Commission’s decision 2002/2/EC, which recognizes that the Canadian Personal Information Protection and Electronic Documents Act provides adequate data protection).  This data is not hosted in the United States.  Certain commercial data, such the name, phone number and email address of our main contact at each customer, may be stored in the United States or elsewhere outside your country.

i.   Your California Privacy Rights.

Subject to certain limitations, California law permits California residents to request and obtain from us a list of the third parties to whom we have disclosed personal information (if any) for the recipient’s direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. Sollten Sie in Kalifornien ansässig sein und diese Informationen anfordern wollen, senden Sie eine diesbezügliche E-Mail an

j.  Notification of Changes

Fortinet behält sich das Recht vor, diese Datenschutzerklärung jederzeit zu ändern, um Änderungen in den Gesetzen, bei den Verfahren zur Datenerfassung und Verwendung, den Funktionsmerkmalen unserer Dienste oder technologische Fortschritte widerzuspiegeln. Wegen dieser möglichen Änderungen sollten Sie sich die Nutzungsbedingungen regelmäßig erneut ansehen. Durch Ihre fortgesetzte Nutzung der Dienste im Anschluss an die Bekanntgabe von Änderungen an dieser Datenschutzerklärung geben Sie Ihr Einverständnis mit diesen Änderungen zu erkennen.


If you have questions regarding our practices or this Privacy Policy, please contact us at  Additional contact options are here.

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